BUSINESS SOLUTION
IPQuest Solutions: Technology Expertise for Your Dental Practice
Explore our TotalCare fixed-cost technology package, along with additional services to enhance your practice’s efficiency and security.
Fixed Monthly Fee
TotalCare offers predictable billing, helping your practice budget with no surprise charges.
Unlimited Support
Access support, troubleshooting, and on-site visits as needed—all included in a fixed monthly rate.
Proactive Monitoring and Maintenance
Continuous monitoring identifies and resolves issues before they impact your operations, keeping your practice running smoothly.
HIPAA-Aligned Security
TotalCare includes HIPAA-aligned solutions for data protection, including encrypted communications and secure data backup.
Expert Dental Solutions
Key Highlights of TotalCare
The TotalCare package is IPQuest’s flagship solution, providing a fixed-cost approach to managing dental technology.
Our Highlighted Solutions
Benefits of TotalCare Services
TotalCare combines essential technology solutions into one comprehensive package, covering everything your dental practice needs to operate efficiently, securely, and in compliance.
Network monitoring and Management
User Benefits: Enhanced system reliability, proactive issue detection, and seamless operations for uninterrupted patient service.
HIPAA-Aligned Email Encryption
User Benefits: Safeguards sensitive communications, ensures patient privacy, and meets regulatory standards.
Technology Peace
of Mind
User Benefits: Controlled internet access, improved productivity, and reduced exposure to online threats.
Network Security
Protection
User Benefits: Comprehensive cybersecurity to protect patient data, reduce vulnerability, and ensure compliance.
Offsite Encrypted
Data Backup
User Benefits: Disaster recovery assurance, robust data protection, and patient confidence in secure record keeping.
Unlimited Onsite and remote support
User Benefits: Access to unlimited technical assistance, troubleshooting, and expert support whenever needed.
Additional Services
In addition to our TotalCare package, IPQuest offers services for practices with specialized needs or expanding technology requirements.
On-Site Data Backup
User Benefits: Increased data redundancy, faster recovery time, and local data access.
VoIP Hosted Phone Solution
User Benefits: Cost savings, improved internal and external communication, scalability.
Full-Scale Data Center Services
User Benefits: Advanced data handling, high performance, centralized management for multiple locations.
Low Voltage Cabling
User Benefits: Enhanced network reliability, support for high-tech systems, and future-proofed infrastructure.
Roadmapping & Planning for Future Growth:
IPQuest partners with your practice to create IT roadmaps, ensuring scalable, future-ready infrastructure.
Comprehensive Technology Setup for New Offices
IPQuest Installation Solutions covers tech needs for new offices, expansions, and remodels, ensuring seamless support.
CASE STUDIES
Real Success with TotalCare for Dental Practices
Ambrose Pediatric Dentistry
Multi-location pediatric dental practice with 6 offices across the region.
Challenges with Previous IT Vendor:
- Fragmented databases created inefficiencies and limited data access for surgery cases.
- Outdated phone systems hindered communication across locations.
- Decentralized billing processes increased administrative costs.
- Building new locations involved IT complexities and risk of costly mistakes.
How We Solved It:
Expansion Support
VoIP Phone Systems
Centralized Operations
Eastlake Family Dentistry
Single-location practice in Atlanta serving 100+ patients weekly.
Challenges with Previous IT Vendor:
- Hourly billing led to unpredictable costs; one VoIP outage alone cost $8,000.
- Frequent charges for routine fixes like password resets and basic troubleshooting.
- Budget uncertainty prevented reinvestment in patient care.
How We Solved It:
Fixed Monthly Fee with TotalCare
Proactive Issue Prevention
Unlimited Support
TESTIMONIAL
What Says
Our Happy Clients
IP Quest did a very professional job with the low voltage and IT setup in our new office. They were thorough, quick to respond and always respectful. Thanks guys!
Jackson Griffeth
- Kennesaw Mountain Dental Associates
IP Quest has been Foundation Dental Partner’s trusted and fully outsourced IT department for many years. Their industry specific knowledge and expertise, along with their exceptional customer service has been a great benefit to our company and partner offices.
Ben Cutler | CHRO
This company is by far the BEST thing that has happened to our company. They are personal and on their game at all times...
Heather Russo
Get Started with TotalCare Today.
